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Art Shop FAQ

FREQUENTLY ASKED QUESTIONS


 

HOW quickly do you ship?

Shipping times range from 1-7 business days, depending on the process and any finishing/framing. You will receive a tracking number as soon as your order has been shipped.

Unfortunately Coronavirus has meant longer production times given additional disinfection and working arrangements. Longer term we hope to return to shorter production times.

HOW MUCH DOES SHIPPING COST?

We will tell you how much shipping costs at check-out. Prices are calculated based on your cart print total: 

Cart Total From
To
Standard Shipping
2-Day Shipping
Overnight Shipping
International Shipping Charge
$1
$210
$9.99
$11.99
$19.99
$46.85
$211
$316
$14.99
$16.99
$23.99
$83.90
$317
$420
$18.99
$21.99
$24.99
$98.71
$421
$630
$21.99
$37.99
$57.99
$133.27
$631
$840
$49.99
$74.99
$99.99
$148.09
$841
$2099
$57.99
$83.99
$125.99
$246.84
$2100
$4200
$75.99105.99$149.99$357.99
$4201
Plus
$99.99
$149.99
$199.99
$493.71

PLEASE NOTE: Due to shipping carrier restrictions, pieces that must be shipped flat (e.g. framed prints) with a long side greater than 40" or a short side greater than 30" may incur additional charges.

Large Size Products and Crating Policies

  • Crate over 30x40 to 40x60 $15.00
  • Crate over 40x60 $20.00

We provide freight quotes for these orders. Please allow additional time for the quote and freight delivery times.

Do you ship internationally?

Yes, we are happy to ship internationally! Prices are listed above. Please note that you must pay any import duties or taxes that are imposed by your country on imports from the US. However, in some countries original artwork is exempted from import duties -- check with your government.

Do you ship to Army Post Office (APO)?

Yes, prices are as above and sent via USPS.

WHAT IS YOUR RETURN/EXCHANGE/REFUND policy?

  • We do our utmost to ensure that your prints are of the highest quality, packaged carefully and arrive safely at their destination. If your prints arrive damaged, please keep all packaging and contact us with your order number and we will make it right.
  • Please note we do not accept returns; all sales are FINAL. Use the Virtual Reality capability to see what the art will literally look like on your wall.

Can I cancel my order?

All sales are final and we send orders to production as soon as we receive payment and many orders ship within a day or two. So if you do want to cancel please contact us as soon as possible.

how can i contact you?

You can reach out at any time.  

HOW CAN I KEEP UP WITH YOUR NEW WORK?

We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our newsletter! You can also follow Mathew on Instagram

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This Website Supports Augmented Reality to Live Preview Art

Use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

Look for the "Live Preview AR" button when viewing any piece of art on this website

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